Browsing All Posts published on »January, 2012«

SpiceJet adds spice to my life – My first flight experience

January 28, 2012 by

1

There were times when my grandmother told stories about my grandfather traveling to different countries There were times when my eyes swept the sky to see a plane pass by There were times when I played with my friends in the terrace and suddenly shouted  out of excitement “Hey Aeroplane.. Hey Aeroplane” There were times […]

I wasn’t scared at all Daddy, I know you will come…

January 27, 2012 by

6

Vicky and his daughter each dote on each other. Like every 8 year old, Vicky’s daughter also expected him to drop her and pick her up from school. Vicky almost always drops her but rarely gets to pick her up due to his office timings and the fact that he works out of town. One […]

Happy Diwali :)

January 27, 2012 by

6

I looked at my watch. Time was running out. Worry, agony, tension and fear of losing out was written all over my face. I rushed, pushed and plunged. Luckily, I made it to the flight. The beautiful looking American air hostess greeted me in. “Ooo.. that was a close shave wasn’t it”. Yeah..I replied. She […]

Stop complaining and start liking!

January 26, 2012 by

0

I learnt a lesson not to complain from a gentleman who used to manage our local betting shop. This was an incident I saw first hand where customers stopped complaining. There are traditional moaners/whiners, guys who cant go past a day without complaining about something. One important aspect of customer service is putting customers first. […]

Being Calm – a lesson

January 26, 2012 by

2

My friend Andy was managing a betting shop in South London. Many of the customers can be quite a handful and a few the football hooligan type. Tempers can flare when it comes to money and it takes a calm head to keep your cool. One day Andy got into an argument with noisy and […]

Honesty and Integrity certainly pays when it comes to Vadas!

January 26, 2012 by

2

I was in the queue for my morning breakfast in our office cafe. The menu included Idli, Vada and Idiyappam and we are free to choose what we want. One of my north Indian colleagues took just an Idli and asked for two Vadas. The caterer suggested him to take only one Vada and come […]

Gratitude!

January 26, 2012 by

0

I used to complain that I didn’t have shoes until I saw a man who didn’t have legs.

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